eBay delivery powered by Packlink

Terms & Conditions


1. The Promotion: 10% discount on UPS next day delivery via eBay Delivery powered by Packlink, 21/11/19 to 4/12/19

This Promotion is open to business and private sellers registered on eBay.co.uk (as described in paragraph 2 below) (You). When You list an item for sale on eBay.co.uk (the “eBay UK Site”) and the item is sold and posted with next day UPS service via drop off at a UPS access point or have your items collected by UPS from 00:00 GMT on 21/11/19 to 23:59 GMT on 4/12/19 in the UK only (“Promotional Period”), you can receive 10% off the price (inclusive of VAT) of each UPS label you purchase (see below). Your item must weigh under 15kg and your parcel size must be sum of longest side plus circumference of 235 cm to be eligible for this Promotion.


2. Sign-up and Eligibility

2.1. To receive the 10% discount, you must purchase one or more UPS labels via eBay Delivery powered by Packlink, adding eBay Delivery powered by Packlink to your eBay listing using the right weights and dimensions for your parcel(s). If you do not use the right postage option based on the weights and dimensions of your parcel, you may be charged a surcharge. Only participants who have:

  1. registered on eBay UK site;
  2. are registered as residents in the UK;
  3. are business or private sellers on the eBay UK Site; and
  4. who purchase UPS labels via eBay Delivery powered by Packlink.

will be eligible to participate in this promotion.

2.2. This Promotion only applies to UPS next day services of the following parcel weights which are purchased via eBay Delivery powered by Packlink (you can either drop off your items at a UPS access point or have your items collected by UPS):

2.3. The UPS delivery labels must be printed by you on eBay delivery powered by Packlink during the Promotional Period (from 00:00 GMT on 21/11/19 to 23:59 GMT on 4/12/19).

2.4. Listings will be eligible if an eBay User:

  • Offers UK (domestic) delivery services with UPS next day service through the “eBay delivery - Packlink” service;
  • Successfully sells the listed item and makes the label purchase within the Promotional Period;
  • Purchase of eBay delivery powered by Packlink next day UPS service is made during the Promotional Period via “My eBay”;
  • Next day UPS labels are printed and used during the Promotional Period.

3. Promotional Period

This promotion is valid from 21 Nov 2019, 00:00 (GMT) until 4 Dec 2019, 23:59 (GMT) (the “Promotional Period”).


4. How to redeem the Promotion

  • List your items on the eBay UK Site;

  • When creating your listing, in the ‘postage’ section, make sure to click ‘change’ (for desktop and mobile) or ‘edit’ (for the eBay app) to change the delivery service to your chosen UPS next day delivery service listed as ‘eBay Delivery – Packlink 1 day’;

  • Once your item has sold, select ‘Print Postage Label’ next to your sold item in ‘My eBay’. Here You can select your preferred next day UPS delivery service through Packlink for your chosen deliveries.

  • Print your postage label, attach it to your parcel and drop it off at your nearest UPS access point, or have your parcels collected by UPS at your preferred address. 

  • When using eBay Delivery powered by Packlink, you either pay as you go (each single label will be individually charged and invoiced), or pay deferred (label will be charged and invoiced on a bi-weekly basis). Your invoice will show your discounted price.

  • In purchasing the UPS next day delivery services, you will also be asked to accept and be subject to the Delivery Terms and Conditions of the eBay Delivery powered by Packlink service.

  • Both credit card and PayPal are accepted as payment methods. In the case of first time payment via PayPal you will be asked to set up a billing agreement with PayPal. After setting up a billing agreement, you will be charged automatically as per your payment terms. All labels that are used will be charged. For more information about Packlink rates and additional charges, please visit https://support-ebay.packlink.com/hc/en-gb/articles/208382029.

  • NOTE:   Additional charges or any services purchased by sellers for the delivery services such as ‘proof of delivery’, ‘age verification’ or ‘enhanced compensation’ will not be covered.

5. Exclusions and Restrictions 

The following exclusions or restrictions apply to this Promotion:
  • Shipments outside the UK will be excluded;

  • Parcel weights and dimension and / or delivery services that are not covered in this Promotion are excluded;

  • Labels purchased directly from UPS, or with any other postal aggregator, will not be discounted;

  • Listings not offering eBay Delivery powered by Packlink as an option will be excluded;

  • Any item listed that doesn’t comply with eBay’s listing policies or prohibited and restricted items policies are excluded;

  • eBay Delivery powered by Packlink terms and conditions apply to this promotion, including the prohibited goods policy and the claims and compensation terms;

  • Standard eBay fees as well as other fees (insertion fees, listing upgrade fees) are not covered in this Promotion and will continue to apply to your eBay transaction(s). For more information about eBay Fees visit: https://sellercentre.ebay.co.uk/private/fees
  • PayPal and any other third-party fees are not covered in this Promotion and will continue to apply;

  • Carrier restrictions may apply;

  • Services or labels purchased or printed after the Promotional Period will be excluded.

6. General Terms

  • Anyone who provides misleading details or information or those who attempt to redeem on someone else’s behalf will be disqualified from this Promotion, at eBay UK’s sole discretion.

  • Any attempt to manipulate the promotion will lead to automatic exclusion from participation.

  • eBay reserves the right to suspend, change or cancel the promotion at any time, in the event of circumstances arising which, in eBay's opinion, make it necessary for it to do so. eBay reserves the right to add additional terms and conditions for certain parts of this Promotion. eBay reserves the right to exclude any eBay user, even if invited, on the basis that their seller accounts have fallen below the minimum required seller performance standards.  Sellers can check their account status on ‘My eBay’.

  • The decision of eBay regarding any aspect of this Promotion is final and no correspondence will be entered into.

  • eBay cannot accept any responsibility for damage, loss, injury or disappointment suffered by any participant entering this promotion because of any problems or technical malfunction of any computer on-line systems, servers, or providers, computer equipment or software, failure or of any promotion to be activated on account of technical problems or traffic congestion on the internet, or at any website, including any injury to or resulting from participation or downloading of any materials in this promotion. Nothing shall exclude eBay’s liability for death or personal injury as a result of its negligence.

  • The Promotion is non-exchangeable, non-transferable and non-refundable and there is no cash alternative in whole or in part.

  • Promotor’s details: eBay (UK) Limited, a company registered in England and Wales with registered number 03726028 having its registered office at 5 New Street Square, London, EC4A 3TW.

7. Further Information 

Click here to learn more about packaging and posting items;

Click here to learn more about eBay delivery powered by Packlink, including rates and drop-off locations;

Click here to learn more about printing postage labels on eBay.

Last updated: 20 November, 2019.