Shop Subscription Relief Refunds
To relieve some of the pressure due to the changing circumstances around COVID-19, we’ll now refund your shop subscription fees if you have to shut down your eBay shop for an extended period of time.
For April or May, or both, if you turn on your holiday settings and hide all fixed price listings between 1 and 25 of a calendar month, eBay will credit back that month’s shop subscription. If you turn on holiday settings and hide all fixed price listings for 13 days or more between 1 and 25 of a calendar month, but not the full period, eBay will credit you 50% of the month’s subscription.
How does this promotion work with eBay’s Fee Deferral programme?
This promotion works independently of eBay’s Fee Deferral programme. Any credits will be as per the timings below regardless of any fees (including store subscriptions) you may have deferred via eBay’s Fee Deferral programme.
How can I opt-in?
If you are eligible for the promotion, click the opt-in button above and then make sure you turn on your holiday settings and hide your fixed-price listings. You’ll also have received this information by email inviting you to opt-in to the promotion, and you will see the same invitation in ‘My Messages’.
Terms & Conditions
1. Promotion Period
The shop subscription refund promotion (“Promotion”) will be available from 1st of April to 25th of May 2020 (“Promotion Period”). eBay will refund your shop subscription if you have to shut down your shop for an extended period of time in accordance with these T&Cs. For April and/or May, if you turn on holiday settings and hide all fixed price listings for the full calendar month eBay will credit back that month’s shop subscription. If you turn on holiday settings and hide all fixed price listings for 13 days or more between the 1st and 25th of a calendar month but not the full period, eBay will credit back 50% of that month’s shop subscription.
This Promotion is open to business sellers who:
Participation is linked to the seller’s account and is not transferable.
3. Promotion and Procedure
4. Restrictions and exclusions
The following are excluded:
Any attempt to manipulate the Promotion is prohibited and will result in exclusion from participation.
6. Limitation of liabilityeBay makes no representations or warranties of any kind regarding any product or service provided by any third party in connection with any Promotion.
eBay shall not be liable, in contract or tort (including negligence) or the breach of statutory duty or in any other way, for the loss or damage howsoever arising suffered by the entrant resulting directly or indirectly from entry to this Promotion. Nothing in these terms shall limit eBay's liability for death or personal injury resulting from negligence or fraud.
eBay will not be responsible for any third party's performance or failure to perform any services related to any Promotion, or for any costs, damages, accident, delay, injury, loss, expense, or inconvenience that may arise in connection with the use of the Promotion, provided that nothing shall limit eBay's liability for death or personal injury caused by its negligence.
eBay does not accept, and is not responsible for, any lost or delayed entries. eBay reminds entrants of the nature and limitations of the Internet and is not responsible for any problems or technical malfunctions of any communications network, online system or computer hardware or software that may affect entry to the Promotion.
Although eBay will use reasonable efforts to ensure that all information relating to the Promotion ("Promotion Material") is accurate, eBay is not responsible for any problems or technical malfunctions of any communications network, online system or computer hardware or software failure that may affect eBay's operation of the Promotion or the Site, including without limitation the accuracy of any Promotion Material.
7. OrganiserThe Promotion is organised by eBay (UK) Limited, who may carry out this organisation through its local subsidiaries, and whose address is 1 More London Place, London, SE1 2AF, United Kingdom.
Last updated: 31 March, 2020.